Terms and Conditions

Last Updated 16 July 2026

The following terms and conditions are part of any contract entered into with Ars Rhetorica. Please read them carefully, and contact us at admin@arsrhetorica.com.au if you have any questions.

These Terms and Conditions apply to all work provided by Ars Rhetorica (ABN: 47 784 020 345).

Definitions

“You” is the client, its employees, and agents.

“We,” “Us” and “Our” is Ars Rhetorica, its employees, and agents.

1.          Quotes and Proposals

1.1.                     All quotes and proposals are valid for 30 days from submission date.

1.2.                     All prices quoted are in Australian Dollars ($AUD).

1.3.                     Quotes for speech writing include:

1.3.1.             One preliminary meeting between us and you to provide a creative brief.

1.3.2.             The writing of a speech of an agreed upon duration (calculated at a rate of 100-150 words spoken per minute).

1.3.3.             A follow-up meeting for you to practice delivering the speech, and for us to offer constructive feedback to improve delivery.

1.3.4.             One round of revisions if requested by you.

1.4.                  Quotes for document writing include:

1.4.1.             A charge based on the total word count required for the document, +/- 10% of the total words.

1.4.2.             One round of revisions if requested by you.

1.5.                     Quotes for document editing include:

1.5.1.             A charge based on the total word count of the document to be edited.

1.6.                     Quotes for workshops include:

1.6.1.             A per-person or per-group charge for workshop participation, as agreed between us and you.

1.7.                     Additional services including further meetings, extra rounds of revisions, or research for document preparation beyond supplied documents may be arranged at the time a quote is requested or after, and will incur additional fees.

2.        Deposits

2.1.               A non-refundable deposit of 50% of the total amount quoted is required on approval of the quote before work can begin.

2.2.               Where the amount is less than $1000, the full amount is required on approval of the quote before work can begin.

2.3.               The deposit invoice must be paid before any project work can begin.

3.        Payment

3.1.               All payments must be made in Australian Dollars ($AUD), and it is the responsibility of you to pay any bank fees or conversion fees required.

3.2.               The final invoice will be issued 14 days after we send the first full draft to you if no revisions are requested; 14 days after revisions are sent; or when the final sign off is given (whichever occurs first).

3.3.               Payment terms are 7 days from the date of your invoice.

3.4.               We reserve the right to charge you interest on overdue accounts at a rate of 10% for the first 21 days overdue and 20% thereafter.

3.5.               If we engage a third-party organisation to recover your debt, you are responsible for paying the additional costs involved, including any legal expenses.

3.6.               You can pay via bank transfer (preferred) or PayPal.

3.7.               Bank transfers from international accounts incur an AUD $12 surcharge: please ensure this is added to your total amount owing as shown on your invoice.

3.8.               PayPal payments incur a 3% surcharge or 4% for overseas payments.

3.9.               If your project is urgent and requires a first-draft turnaround of less time than established in section 6.1 below, an urgent turnaround fee of 25% will apply.

3.10.          Any costs additional to the services ordered (including couriers and travel costs) are in addition to the amount quoted and will be charged to you as required. These costs will be itemised separately in the invoice.

4.        Face To Face Meetings

4.1.               Where services include a face-to-face meeting, this can take place online or in person, as arranged between us and you.

4.2.               You can choose to waive the preliminary meeting and/or the follow-up practice meeting; in doing so, you acknowledge that this might impact the quality of the final written product due to lack of information provided, and will not hold us accountable for this. Notification of intent to waive either meeting should be provided as soon as possible during the contract.

4.2.1.        No discount will be provided for waiving either meeting: their intent is to gather information to personalise a speech.

4.3.               Failure to attend a scheduled meeting will be assumed as intent to waive the meeting. Limited opportunities to reschedule may be discussed if advance notice is provided, but this is not guaranteed.

5.        Changes In Scope

5.1.               Any modifications to the original project brief during the course of execution will render the provided quotation invalid.

5.2.               Additional fees may be applied to cover the time and expenses required to complete any new work.

5.3.               The new quote will need to be approved, and the revised deposit paid, before work can restart.

6.        Timeframes

6.1.               The minimum amount of time a project will take is two (2) weeks. If you require a product quicker than that, this can be arranged depending on our availability, and it will incur an urgency fee of 25% of the total cost.

6.2.               The timeframe for a project will be agreed on as part of the initial quote. However, circumstances beyond our control, including major illness or family emergencies, may prevent us from getting work to you on time.

6.3.               We will inform you within two business days if there are any timeframe issues.

6.4.               Where additional information is required, work on a project will begin once this information has been provided. Delays in us receiving information may affect your overall time.

7.        Communication

7.1.               You are asked to nominate one primary contact for all contact throughout the project.

7.2.               If you do not communicate with us within 10 business days of our most recent communication, your project will be deemed closed and any final amount owing will be billed.

8.        Confidentiality

8.1.               If we have signed a separate confidentiality agreement or Non-Disclosure Agreement with you, that agreement takes precedence.

8.2.               We will not disclose any information that you indicate is confidential.

8.3.               We may approach you for a testimonial or to use parts of your project for promotional use after the project is completed. Both requests are on an opt-in basis, and are not obligatory.

8.4.               We reserve the right to refer to this project and your business name, and to use your logo and content for promotional or educational purposes.

9.        Termination

9.1.               You may terminate the job at any time via email.

9.2.               We may terminate the job at any time via email.

9.3.               The health and safety of our workers is paramount to us: we reserve the right to terminate a workshop at any time during delivery if this is threatened.

9.4.               If either party terminates the job, we will invoice for the total stage in progress at the minimum estimated fee.

10.        Workshop Specific Conditions

10.1.               Where workshops are arranged to take place at your company or organisation, it is your responsibility to ensure that a suitable space is provided for the workshop session.

10.2.               For workshops for children under 18 years of age, responsibility for the children and maintenance of appropriate ratios of adult supervisors to children remains with you.

10.3.               We are required to possess a current Western Australian Working With Children Card and can provide a copy of this on request: we reserve the right to request this from any adult supervisor or volunteer if required, and to request you to arrange alternative supervision if a Card cannot be provided.

11.        Risk

11.1.               We are not responsible for any delivery delay if the delay or failure to supply is caused by matters beyond reasonable control including, without limitation: - Natural disasters - Power failure - Equipment failure

12.        Copyright

12.1.               You gain full copyright and intellectual property rights for any work delivered by us when you complete the final payment.

12.2.               Until final payment is received, we retain the intellectual property rights for all work delivered.

13.        Claims and Liabilities

13.1.               We endeavour to ensure that our work does not infringe on any copyright or other right of a third party.

13.2.               We are not liable in any way for any direct, indirect, incidental, special or consequential losses or damages resulting from use of services including but not limited to: loss of data and other intangibles; costs or damages resulting from or related to any services purchased or obtained, or resulting from unauthorised access to, or alteration of your transmissions or data.

13.3.               You agree that any project completed by us for the purpose of a specific goal (including but not limited to applications, cover letters, or speeches intended to achieve a specific outcome) does not guarantee success in that goal, and that we are not liable in any way for a desired outcome not being reached.

13.4.               You agree to indemnify and to hold us harmless against any and all claims, costs, and expenses, including solicitors’ fees, due to materials included in any work undertaken at your request.

13.5.               All materials provided by you are assumed to be legal and accurate.

13.6.               You are responsible for checking the factual accuracy of the content for this project.

13.7.               We work hard to ensure our work is free from errors, but we do not offer an error-free guarantee. You are responsible for final approval of a project.

13.8.               We take no responsibility for the material and how it is used once you have approved the final draft.

13.9.               If you wish to make a claim about incorrect performance or breach of these Terms and Conditions, you must send it in writing (including e-mail) to us within six months of delivery.

13.10.          Any imposed liability shall be limited to the resupply of information or services.

14.        Entire Agreement

14.1.               These Terms and Conditions constitute the entire agreement and understanding of the parties, and supersede any previous agreement between the parties. A waiver or breach of any of the provisions of this Agreement shall not be construed as a continuing waiver of other breaches of the same or other provisions. These Terms and Conditions shall be governed by Australian law, and the parties hereby agree to submit themselves to the exclusive jurisdiction of Australian Courts.

15.        Terms and Conditions Complaints and Enquiries

15.1.               If you have any queries or complaints about our Terms and Conditions, please contact us in writing at admin@arsrhetorica.com.au. Your query will be reviewed and replied to within 28 days.